Processing charges on water invoice funds rise 13.7%

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Written by on January 15, 2025

Commercial

Processing charges on water invoice funds rise 13.7%

A renewal of a decades-long contract with a service provider companies supplier doesn’t improve the prices to Miami-Dade County because it ramps up its personal alternative service, however it prices some Water and Sewer prospects an added 13.7% on their month-to-month cost processing charges.

Miami-Dade has contracted since 2003 with a agency now named ACI funds Inc. for digital cost processing for water and sewer payments and is now growing its personal cost processing system. However the brand new system isn’t prepared but, so the county is shopping for time by contracting with ACI for one more one to 3 years within the interim.

ACI isn’t elevating prices to the county, however within the new contract it’s elevating the shopper’s value to course of bank card funds from $3.95 to $4.49, which the county calls a “slight improve” of 13.7%.

On its web site, ACI Funds Inc. says it “is a number one supplier of digital cost options for the IRS, in addition to states, municipalities, faculties and universities nationwide.”

The county says it might’t shift to a brand new vendor within the interim between the beginning of the brand new contract and the time Miami-Dade has its open system able to deal with the companies that ACI offers, which embody digital verify companies for private and enterprise checking and financial savings accounts; bank card companies together with VISA and MasterCard; debit card companies; and point-of-sale companies for over-the-counter transactions utilizing a digital terminal utility.

These companies have been added piece by piece to the contract initially begun in 2003 with Princeton eCom Corp., the previous title of ACI, as invoice paying applied sciences superior and have become extra widespread.

In 2004 a change included ePaybill Providers, which entails submitting digital payments to prospects and processing funds electronically through the web.

Later that 12 months, the county agreed so as to add Comfort Pay Providers, offering an internet site and person interface that allows payers to remit funds by means of bank card and digital (ACH) funds utilizing eCom for quantities owed to the Water and Sewer Division.

In 2006, the contract was amended to permit the division’s prospects to make use of ATM and debit playing cards to pay their payments.

In 2014, one other change within the settlement launched point-of-sale companies that enabled over-the-counter funds.

Now Miami-Dade County is overhauling its personal buyer care and billing companies software program and it isn’t keen on taking bids from rivals for the interim as that software program is readied to be used.

“ACI is the one vendor who can present these companies with [the department’s] present software program,” says a memo to county commissioners who’re taking a look at approving a no-bid stopgap contract with ACI. A county committee is inspecting that proposal this week.

The laws notes that the county doesn’t pay ACI for its bank card processing service, because the cost for the service comes instantly from the purchasers – a value that rose in September to $4.49 because the outdated contract ended and the brand new one took impact earlier than fee approval was acquired.

“Given ACI’s long-standing relationship with the county and the deep integration into the prevailing infrastructure,” the memo from Chief Working Officer Jimmy Morales to commissioners stated, “transitioning to a brand new vendor would doubtless trigger vital operational disruptions, delays, and extra prices related to system integration, testing and coaching.”

Additional, the memo stated, ACI can deal with delicate cost info to adjust to safety requirements, retaining buyer belief.



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